What is pre awa mean3/18/2024 ![]() using third-party software, such as aimbots, wallhacks, and other similar cheats to gain an unfair advantage over other players.We’ll also take action against any account that posts vulgar, threatening, or harassing content in any EA game or on any EA website. ![]() We’ll ban, suspend, or sanction accounts when we see any inappropriate content or evidence of cheating. Tell us what’s going on and why we need to take another look at the action we took on your account.any error or notification messages that you saw.Need help finding your mobile account ID? Learn how to find your ID for the mobile games you play.When you reach out to us, share your username, the specific forum, and what language it’s in. Your Answers HQ username is the same as your EA ID, but your username for a game-specific forum, like The Sims, can be different.This is your EA ID, PlayStation™Network Online ID, Xbox Live gamertag, EA mobile game-specific User ID, or game-specific username.In the next part of the form, you can tell us more about your issue. The email address associated with your EA Account. ![]() If you’re already logged in to your EA Account, some of this info will be pre-filled: To start, we’ll ask for some basic information. The email will give you further details about our decision and how to dispute it if you think we’ve made a mistake. You can expect an email from about your case within 10 days, though sometimes it takes longer. Your case will be sent to our dedicated team for review. If you submit a chargeback for a refund outside of our refund policy, we may take one of the following actions: To appeal, select the available method to contact us here, fill out the webform, and select Send. If you think the ban, lock, or suspension on your EA Account was a mistake, you can appeal the decision. Think your account was hacked? Follow our steps to help re-secure your account.
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